How to react to feedback on micro-aggressions?

It's not easy to hear we've said or done something that has upset someone and it does happen to everyone.

When we get feedback that something we said was micro aggressive or wasn't inclusive, it’s natural we then tend to hang onto two thoughts:

𝘛𝘩𝘢𝘵 𝘸𝘢𝘴 𝘯𝘰𝘵 𝘮𝘺 𝘪𝘯𝘵𝘦𝘯𝘵𝘪𝘰𝘯 and 𝘕𝘰𝘸 𝘐’𝘮 𝘧𝘦𝘦𝘭𝘪𝘯𝘨 𝘳𝘦𝘢𝘭𝘭𝘺 𝘣𝘢𝘥 𝘢𝘣𝘰𝘶𝘵 𝘪𝘵.

Let’s pause here though for a gentle reminder:

🔹It’s not about you 

🔹It’s not about your intention

🔹It’s not about your guilt

It’s about the outcome it caused.

Everyone makes mistakes and shaping the DEI competence is about being able to zoom out of that situation, see it from another perspective and own your part in it.

Here is how to respond better.

Feel free to download and share it.