We have a human brain, we have bias
We have a human brain therefore we have unconscious bias.
Period.
…and we can outsmart it by creating policies that force our brain to make a pause before taking a decision.
Equalize resumés
…By removing data that can fuel the bias, like location, age, gender, name, schools
2. Assess competency first
… by creating a set of questions determining if someone has the specific skills necessary to successfully do the job
Pay attention to gender-coded language and growth mindset over fixed mindset language.
3. Train the interviewers
… in unciouncious bias
4. Revise performance interviews
train managers on how to assess performance and give effective, constructive feedback that doesn’t include criticism based on personality.
… check if the concepts like “team player” and “leader” are applied evenly to the same behaviors
Determine if specific managers consistently rate some identity groups higher or lower than others
Make sure standards of success and failure are consistent for all employeesSee if certain words are only used to describe certain groups
train managers on how to assess performance and give effective, constructive feedback that doesn’t include criticism based on personality.
5. Examine Your Metrics
Check if behaviours like risk-taking, quick decision-making and competitiveness that are traditionally rewarded over things like consensus building, inclusive communication, empathetic leadership really bring the best results
· Do a long-term assessment of what your company values and how you are rewarding what you claim to value.
Source: Valerie Alexander, Five Policies That Outsmart Unconscious Bias in Your Company