How much leaders should share - on selective vulnerability
At my workshops with leaders when we discuss #inclusion, authenticity and #vulnerability, a question that pops up sometimes is: ๐๐ฐ๐ธ ๐ฎ๐ถ๐ค๐ฉ ๐ฐ๐ง ๐ธ๐ฉ๐ฐ ๐ ๐ข๐ฎ ๐ข๐ฏ๐ฅ ๐ธ๐ฉ๐ข๐ต ๐ ๐ง๐ฆ๐ฆ๐ญ ๐ด๐ฉ๐ฐ๐ถ๐ญ๐ฅ ๐ ๐ด๐ฉ๐ข๐ณ๐ฆ ๐ธ๐ช๐ต๐ฉ ๐ฎ๐บ ๐ต๐ฆ๐ข๐ฎ?
Giving advice to #leaders to simply share their emotions in order to build trust can actually be potentially destructive.
Researchers* found that in the context of task-oriented relationships, sharing personal information, making oneself vulnerable and exposing weakness can undermine a leaderโs authority. Itโs important to note though that sharing with a peer did not trigger same negative response in the listeners.
Thatโs why leaders are in a difficult position balancing between sharing, which builds #trust, and oversharing, which can destroy it.
In their book โNo hard feelingsโ** the authors share a helpful advice to leaders, which I endorse: ๐๐ ๐จ๐๐ก๐๐๐ฉ๐๐ซ๐๐ก๐ฎ ๐ซ๐ช๐ก๐ฃ๐๐ง๐๐๐ก๐.
Selective vulnerability is composed of two-ingredients and the best leaders are those who can:
๐นShow vulnerability
๐นPresent a path forward
Check out how it could look like in practice and how to build selective vulnerability and I recommend the book for more details.
Does your #organization speak about the role of vulnerability in building trust?
Do leaders in your organization get guidelines to help them to navigate and learn selective vulnerability?
Does the organization provide spaces for leaders to share with their peers?
Iโd be happy to hear what are your experiences
*Source: Kerry Roberts Gibson, Dana Harari, Jennifer Carson Marr โWhen sharing hurts: How and why self-disclosing weakness undermines the task-oriented relationships of higher status disclosersโ
**Source: Liz Fosslien & Molllie West Duffy "No hard feelings"