Are you searching for ways to elevate your team's performance?

It's the lack of inclusive team norms that may be hindering their productivity and collaboration.

The study* shows that there are 3 norms that characterize inclusive teams who know how to unleash their full potential.

1️⃣ Promoting expressions of difference.

☑ Validate ideas that may counter the status quo.
☑ Challenge either/or thinking – there is no one truth and contrary perceptions can co-exists.
☑ Pay attention whose voice you consider when you search for solutions and minimize those power dynamics.


2️⃣ Fostering a team coaching climate.

☑ Normalize seeking and offering advice and supportive, constructive feedback
☑ Lead by example of acknowleding that mistakes are inevitable and actually a beneficial component of growth and learning.
☑ Appreciate and amplify the qualities that make each team member unique like their background, skillsets, and areas of expertise.

3️⃣ Codifying fair team decision-making practices

☑ Together develop and agree on fair guidelines and procedures for how team decisions are made.
Revisit them and revise every now and then to ensure they keep on being inclusive and applied.
Be transparent and communicate them so that everyone knows what are the processes and how to correct them if they fail.

Source: Brassel, S., Van Bommel, T., & Robotham, K. (2022). Three inclusive team norms that drive success. Catalyst.

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