‘The future of work is emotional’
We're still confronted with a narrative that we must choose between being #professional and being emotional.
The opposite approach is needed though - if we allow our emotions into business spaces, we actually enhance our professional abilities.
The emotional intelligence is a better predictor of success in the #workplace then IQ* and I agree with the authors that „future of work is emotional”.
I recommend this book however because it goes beyond explaining the importance of the #emotionalintelligence. It explains how to develop and use the 𝙚𝙢𝙤𝙩𝙞𝙤𝙣𝙖𝙡 𝙛𝙡𝙪𝙚𝙣𝙘𝙮 – the capacity to productively sense emotion, and to know how and when to translate what you feel into healthy action.
I highly recommend the “No hard feelings” to everyone who would like to learn more about how to work on their emotional fluency and learn to be reasonably emotional - adequately matching how you communicate your feelings to the specific situation in a work environment.
There is also a chapter on the importance of #psychologicalsafetythat gives helpful tips both to individuals and #leaders.
Additionally, the illustrations of Liz Fosslien are, as always, spot on.
*Source: Frank Romanelli, Jeff Cain, MS, and Kelly M. Smith, "Emotional Intelligence as a Predictor of Academic and/or Professional Success”