You’re not alone if you’ve noticed that, despite the time and resources invested, the DEI training programs in your organization aren’t delivering the impact you expected.

The reality is, success isn’t just determined by the commitment of the participants —it’s heavily influenced also by how the program is structured and delivered.

There are key signs to watch for that may suggest your DEI program is like a broken ladder, making it difficult for employees to climb toward meaningful change.

Here are 8 common pitfalls to watch out for, and what you can do to ensure the DEI trainings in your organization make a lasting impact:

❌ Single-session workshops
✅ Effective DEI programs involve spaced learning, delivered over time to allow for deeper understanding and lasting impact

❌ Same content for people in different roles
✅ Does the training feel generic, like it’s meant for everyone but relevant to no one? A good DEI program should be tailored to specific roles and the needs of your group.

❌ Focusing on compliance and what not to do
✅ The focus should be on modeling inclusive behaviors and showing what to do in real situations and how to incorporate them into daily work

❌ Copy-pasting training content from global DEI programs
✅ If it feels like the examples or exercises don’t really apply to your workplace, the content may have been copy-pasted from global programs. Check how the material has been adjusted to reflect your specific organization’s culture and challenges.

❌ Run by passionate DEI advocates with no facilitation experience
✅ A passionate facilitator is great, but they should also know how to manage group dynamics and keep discussions productive. Pay attention to whether the facilitator is able to navigate complex conversations and make the space feel safe for everyone.

❌ Raising awareness without driving behavioral change
✅ DEI training should focus on translating awareness into concrete actions that people can start practicing immediately.

❌ Ignoring pushback and concerns
✅ A DEI training that shies away from tough conversations might miss real issues. Good training fosters open dialogue, allowing participants to voice concerns and discuss challenges openly.

❌ No follow-up or next steps
✅ A truly impactful program provides follow-up phases for implementation, ensuring the lessons learned are integrated and built upon.

By paying attention to these aspects, you can transform the DEI training program into one that delivers meaningful, lasting change.